Frequently Asked Questions

Everything you need to know about Gramin Roots pickles, ordering, and our mission.

About Gramin Roots

What is Gramin Roots?

Gramin Roots is an artisan pickle brand from Mathura, Uttar Pradesh. We revive traditional Indian pickle recipes that have been passed across generations in North Indian homes. Every jar is handcrafted by rural women artisans using whole spices, sun-curing, and kachi ghani mustard oil. No shortcuts, no chemicals.

Who makes Gramin Roots pickles?

Every jar is handcrafted by women artisans from rural Mathura, Uttar Pradesh. When you buy a jar of Gramin Roots pickle, you are directly supporting a rural woman's livelihood.

Where are Gramin Roots pickles made?

All our pickles are made in Mathura, Uttar Pradesh, India.

What is your mission?

Our mission is threefold — revive authentic Indian food traditions, generate economic independence for rural women, and reduce rural-to-urban migration. Good food and fair livelihoods go hand in hand at Gramin Roots.

Our Products

What pickles does Gramin Roots make?

We currently offer two products — Aam Achaar (traditional sun-cured mango pickle) and Lal Mirch Bharua (hand-stuffed red chilli pickle, also known as Banarasi Lal Mirch Bharua). Both are available in 500g glass jars.

Are your pickles free from preservatives?

Yes, completely. Gramin Roots pickles contain no acetic acid, sodium benzoate, vinegar, or any synthetic preservatives. The only preservative is kachi ghani mustard oil. Most mass pickle brands use refined cottonseed oil and chemical preservatives. We do not.

What oil do you use?

We use only kachi ghani mustard oil — cold-pressed below 50 degrees Celsius. This retains natural omega-3 fatty acids, Vitamin E, antioxidants, and antimicrobial properties. It is the same oil your grandmother used.

What are the ingredients in your pickles?

Aam Achaar: Raw Mango, Kachi Ghani Mustard Oil, Salt, Mustard Seeds, Fennel, Fenugreek, Coriander, Cumin, Nigella, Red Chilli Powder, Turmeric, Black Pepper.

Lal Mirch Bharua: Red Chillies, Chilli Seeds, Coriander, Fenugreek, Cumin, Black Pepper, Fennel, Mustard Seeds, Carom, Nigella, Red Chilli Powder, Turmeric, Dry Mango Powder, Mustard Oil, Salt.

Are your pickles FSSAI certified?

Yes. Gramin Roots Pvt. Ltd. is fully FSSAI compliant. All our products meet Indian food safety and standards regulations.

Storage and Shelf Life

How long do Gramin Roots pickles last?

Unopened, our pickles stay fresh for 12 months in a cool dry place away from direct sunlight. Once opened, consume within 3 months for the best taste.

How should I store the pickle?

Store in a cool dry place away from sunlight. Always use a clean completely dry spoon every time. Never let water enter the jar as moisture significantly reduces shelf life.

Ordering and Delivery

Do you deliver pan-India?

Yes. Gramin Roots delivers across India. Orders are carefully packed in premium glass jars to ensure they arrive safely.

How long does delivery take?

Standard delivery takes 4 to 7 business days depending on your location. You will receive a tracking link once your order is dispatched.

What is your return and refund policy?

If your order arrives damaged, photograph the damage and email connect@graminroots.com within 7 days of delivery. We will arrange a replacement or full refund. We do not accept returns on opened products for hygiene reasons.

What payment methods do you accept?

We accept UPI, credit and debit cards, net banking, and cash on delivery where available. All payments are processed securely through Shopify's payment gateway.

Gifting and Bulk Orders

Can I order Gramin Roots pickles as a gift?

Absolutely. Gramin Roots pickles make a meaningful gift for festivals, Diwali, weddings, housewarmings, and corporate gifting. Contact us at connect@graminroots.com for gifting packaging options.

Do you take bulk or corporate orders?

Yes. We welcome bulk orders for weddings, corporate gifting, housing society events, and retail partnerships. Email connect@graminroots.com or call 8447669090.

Do you offer a consignment model for retailers?

Yes. We work with select retail partners on a consignment basis — you pay only for what you sell. Contact connect@graminroots.com to discuss stocking Gramin Roots pickles.

Still have a question?

We are always happy to help. Reach us at connect@graminroots.com or call 8447669090. We typically respond within a few hours.